Master Agreement For Business Process Outsourcing Services

Proper Master Service Agreement provides guides for the IT outsourcing company and work organization, forms the basis of their relationship and streamlines future agreements. Section 8.06 Security. Milliman Group implements security and physical safety procedures at least at the highest of the following: (1) with respect to milliman services, (a) the procedures applied by Milliman Group (depending on the site) to the current SOW effective date; (b) the procedures applied by Milliman Group on the sites of other similar millimane customers who receive essentially similar services, and (c) the contracting parties; and (2) only for Service Delivery Organization members who are located in Voya Service Locations, a) procedures for Voya places of service that are provided in writing to Milliman, or it is possible that the client`s team writing the MSA and giving it to the software company for review, but there is a good chance that the review process may take far too long. On the other hand, outsourcing providers specialize in working with other companies and have more expertise in developing the correct documentation. Section 13.03 Exclusions. The use and disclosure restrictions in this section do not apply: 1) confidential information already known to a party on a non-confidential basis, as shown in previous statements when disclosed by the other party; (2) confidential information that is not disclosed to the public by a breach of an act of trust or other unlawful act committed by a party or its employees, representatives or contractors (excluding PIIs); (3) Confidential information received from a third party if, following an appropriate request, that party does not know that such confidential information is covered by a confidentiality or confidentiality agreement; and (4) confidential information developed by one party, regardless of the disclosure or receipt of the other party. Section 8.02 Correction of Errors. Milliman Group will immediately notify Voya Group of errors or inaccuracies or inaccuracies in voya data, if and if milliman Group is aware of such errors, inaccuracies or losses, (2) correct such errors, inaccuracies or losses (including the recovery of such Voya data until the last backup, if necessary) at their expense and cost, as long as such errors are , inaccuracies or losses (including the reinstatement of these Voya data on the last backup) , if necessary) at their expense and expense, inaccuracies or losses are caused by the action or omission of Milliman Group and (3) correct these errors, inaccuracies or losses (including the restoration of such Voya data until the last backup, if necessary) at voya Group`s request and at Voya Group`s expense and expense , to the extent that these errors, inaccuracies or losses are not due to the action or omission of the Milliman Group.